Privacy policy

Declaration on the obligation to provide information

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for the subsequent processing of the contract, the webshop operator uses cookies to store the IP data of the connection owner, as well as the name, address and credit card number of the purchaser.

In addition, the following data is also stored by us for the purpose of contract processing: [First name, surname, address, email address]. The data provided by you is required for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data will be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutes/payment service providers for the purpose of debiting the purchase price, to the transport company/forwarding agent commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations.

The data stored by us will be deleted once the purchasing process is terminated. In the event of a contract being concluded, all data from the contractual relationship will be stored until the end of the tax law retention period (7 years). In addition, the data name, address, purchased goods and date of purchase are stored until the expiry of the product liability period (10 years).  The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

If you do not wish to do so, you can set up your browser to inform you about the setting of cookies and only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web Analysis: Google Analytics Privacy Policy

On this website we use Google Analytics from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to statistically evaluate visitor data. Google Analytics uses target-oriented cookies for this purpose.

You can find more information on terms of use and data protection at http://www.google.com/analytics/terms/de.html or https://support.google.com/analytics/answer/6004245?hl=de.

Pseudonymisation

Our concern in terms of the DSGVO is to improve our offer and our web presence. As the privacy of our users is important to us, the user data is pseudonymised. The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 EU-DSGVO para. 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Deactivation of data collection by Google Analytics

Using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), website visitors can prevent Google Analytics from using their data.

You can prevent the collection of data generated by the cookie and relating to your use of the website from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Google Analytics add-on for data processing

We have concluded a direct customer agreement with Google for the use of Google Analytics by accepting the “Addendum to the data processing” in Google Analytics.

You can find out more about the data processing addendum for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad

Google Analytics IP anonymisation

We have implemented the IP address anonymisation of Google Analytics on this website. This function was developed by Google so that this website can comply with the applicable data protection regulations and recommendations of the local data protection authorities if they prohibit the storage of the complete IP address. The anonymisation or masking of the IP address takes place as soon as the IP addresses arrive in the Google Analytics data collection network and before the data is saved or processed.

You can find more information on IP anonymisation at https://support.google.com/analytics/answer/2763052?hl=de.

Google Analytics reports on demographic characteristics and interests

We have enabled the advertising reporting features in Google Analytics. The demographic and interest reports include information on age, gender and interests. This enables us to get a better picture of our users without having to assign this data to individual persons. To learn more about the advertising features, please visit https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad.

You can stop using the activities and information in your Google Account by checking the appropriate checkbox under “Advertising settings” on https://adssettings.google.com/authenticated.

Google Fonts Privacy Policy

We use Google Fonts from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. Google Fonts is used without authentication and no cookies are sent to the Google Fonts API. If you have a Google Account, none of your Google Account information will be sent to Google while using Google Fonts. Google only records the use of CSS and the fonts used and stores this information securely. You can find more information about these and other questions at https://developers.google.com/fonts/faq.

You can find out what data Google collects and how this data is used at https://www.google.com/intl/de/policies/privacy/.

Newsletter

You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@makemesmile-int.org . We will then immediately delete your data in connection with the dispatch of the newsletter. This revocation does not affect the legality of the processing that took place on the basis of the agreement until the revocation.

Your rights

With regard to your data stored by us, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us office@makemesmile-int.org or to the data protection authority.

You can reach us at the following contact details:

Make Me Smile International

Donation association for the promotion of sustainable development cooperation

+43 (0)681 8129 4254 | office@makemesmile-int.org

www.makemesmile-int.org | www.makemesmile-kenya.org

ZVR number: 729094416 | registration number donation benefit: 2349

Association headquarters: Rathausstraße 6, 2490 Ebenfurth, Austria

Head Office (postal address): Hornigweg 5, 1190 Vienna, Austria

BMF registration number: SO 2349